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Privacy

Privacy Policy

Last updated: July 21, 2026

This page is maintained by Breathe Easy Balm to explain how the app handles your information. It is not an independent certification or legal review.

What we collect

We collect only what is needed to run the app and support you. The information falls into a few categories:

  • Account information. When you create an account, we store your email address and, if you provide one, a display name. This is handled by our backend authentication provider.
  • Your content. Journal entries, saved favorite quotes, your reason for quitting, and any background photos you choose for the spin wheel are stored so you can see them each time you use the app.
  • Uploaded photos. If you add a personal photo to your spin wheel, it is first scanned on your device for inappropriate content. Only G-rated images are kept. We do not upload or store images that fail the on-device check.
  • Support messages. When you contact us through the app, we keep the topic, name, email, message, a short session identifier, and a snippet of your browser string so we can reply and diagnose issues.
  • Usage events. We record anonymous event counts such as spins, quote views, shares, and breathing-guide interactions. These are tied to a randomly generated session ID, not to your name or email, unless you are signed in and the event naturally requires an account.

What stays on your device

Much of the app is designed to work locally first. Your journal entries, favorites, spin count, unlock status, promo-code state, selected background image, and any music you choose from your phone stay on the device unless you explicitly create an account and we later add cloud sync for that data. Clearing your browser or app storage will remove this local information.

How we use your data

We use the information above to:

  • Provide the spin, breathe, journal, favorites, and meal-mood features;
  • Sync your account profile across devices if you sign in;
  • Respond to support questions and fix bugs;
  • Understand broad usage patterns so we can improve the app;
  • Process pre-orders and membership reservations you choose to submit.

We do not sell your personal information.

Subscriptions and purchases

Purchases made inside the iOS app are processed by Apple. We do not receive your payment method or full billing address — only the receipt information needed to confirm your subscription status. Web subscriptions and physical product reservations collect your name and email so we can send checkout or shipping updates. We do not store credit-card numbers.

Third-party services

We rely on a small number of service providers to operate the app:

  • Lovable Cloud / Supabase hosts authentication, the database, and server functions. Your account data and support messages reside there under their access controls and security practices.
  • Apple processes in-app purchases and subscriptions on iOS.
  • Google may be used as an optional sign-in method. Signing in with Google is governed by Google's terms and privacy policy.

Each provider's own terms apply when you use their services through the app.

Data retention and deletion

We keep your account and content data while your account is active. If you ask us to delete your account, we will remove your personal information within 30 days, except where we need to keep a small amount for legal, security, or operational reasons (for example, aggregated, non-identifying usage counts or support records required to resolve an ongoing dispute).

Local data on your device is under your control. You can clear it at any time through your browser or device settings.

Your choices

You can request a copy of your data, correct inaccurate information, or ask us to delete your account by emailing comforttribe4u@gmail.com. Subscriptions purchased through Apple can be managed or cancelled in Settings → Apple ID → Subscriptions.

Children's privacy

The app is intended for adults who want to quit smoking or reduce nicotine use. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will delete it.

Security

We use standard protections for data in transit, including TLS, and rely on our backend provider's access controls and encryption at rest. No storage system is perfectly secure, so we encourage you to use a strong, unique password and keep your device updated.

Changes to this policy

We may update this Privacy Policy as the app changes. When we do, we will revise the "Last updated" date at the top. Material changes will be highlighted in the app or by other reasonable means. Continued use of the app means you accept the updated policy.

Contact

Questions about this policy? Email comforttribe4u@gmail.com. See also our Terms of Use.

This Privacy Policy is provided as app-owned editable content and is not legal advice. You may want to have it reviewed by an attorney before relying on it for your business.