Help center
Frequently asked questions
Everything about the balm, shipping, returns, and the breathing hourglass.
What are the ingredients in Breathe Easy Lip Balm?▼
Every tube is made with all-natural ingredients and a cool peppermint finish:
Organic Coconut Oil, Beeswax, Organic Sunflower Seed Oil, Organic Shea Butter, Organic Cocoa Butter, Organic Macadamia Nut Oil, Organic Flaxseed Oil, Organic Peppermint Oil, Allantoin, Vitamin E, Organic Rosemary Extract, and Organic Barley Extract.
No synthetic fragrances, no artificial dyes, and no harsh preservatives — just a soothing, moisturizing blend with a light peppermint scent.
How much is shipping?▼
Shipping is a flat $5, and free on orders over $25. We collect your mailing address at checkout and email you a tracking number as soon as your order ships. Orders ship in the order they were received.
What is your return policy?▼
If your balm arrives damaged or incorrect, contact us within 14 days of delivery and we will replace the item or issue a refund. Because this is a personal-care product, opened items cannot be returned for hygiene reasons. You may cancel for a full refund before your order ships.
How does the breathing hourglass work?▼
The hourglass is a guided breathing exercise. It walks you through:
1. Breathe in through your nose for a slow count.
2. Hold your breath gently.
3. Breathe out through your mouth for a slow count.
You can adjust the inhale, hold, and exhale durations, plus a short "settle" countdown, in the breathing settings. Tap the settings icon on the breath page to find the sliders. A reduced-motion option is also available if you prefer a calmer visual.
Can I use the app without buying the balm?▼
Yes. The spin, encouragement messages, breathing guide, journal, favorites, and quit timer are free to use. The balm is an optional physical companion for people who want the hand-and-mouth ritual in real life.
Is the app a medical treatment?▼
No. Breathe Easy is a wellness and habit-support tool, not a smoking-cessation medical device or program. Results vary. If you are quitting nicotine and need clinical support, please talk to a healthcare provider or use an FDA-approved cessation program.
Still have a question? Visit the About page or come back to the shop and spin for encouragement.